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Customer Services and Delivery
 Delivery &
Charges
- Returning customers please note: Our postage rates have been revised in March 2008.
United Kingdom - mainland orders |
Under £ 20.00 |
£ 8.00 |
£20.01 > £100.00 |
£ 4.25 |
orders over £100.00 |
Free! |
United Kingdom - Offshore ( also Postal Codes IV, HS, KA27-28, PA20-49, PA60-78, PH17-26, PH30-44 & ZE )
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Under £100 |
£ 10.45 |
Orders over £100 |
£ 6.95 |
Orders weighing more than 25kg |
Price confirmed by email |
Northern Ireland ( also Postal Codes IM, TR21-25 ) - Northern Ireland Delivery by TNT - charged at cost to us. |
Under £100 |
£ 6.95 |
Orders over £100 |
£ 4.25 |
Orders weighing more than 25kg |
Price confirmed by email |
Exceptions - Please read !
A) Machinery - special carriage rates will either be noted
on the site or advised by email after you place an order. B) If
the wood content of your order is 25kg or over,
carriage will be charged at cost (please phone, fax or email us
for a quotation if required before ordering )
All other countries ...
We will calculate the carriage charge and advise you by email before
processing your order.
 Payment
..
You can pay for goods using any of these popular payment
debit and credit cards. Our on-line shopping system is totally secure
(see below), but if you would prefer to place your order over the telephone,
please refer to our contact details
page
 Security
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This site uses the industry standard encryption system "SSL" to
ensure the security of sensitive data transmitted across the Internet.
 Cookies
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The online shopping function uses a cookie to record a unique reference so
that we can keep track of what you order. It takes up about 90 bytes of space
and is only accessible by us. If your browser is set to reject cookies or if
your network firewall won't allow them you won't be able to shop!
Returns ..
If you wish to return a product, please contact us for guidance.
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